Work Hard EverywhereJob Description
Headquarters: Cheshire
URL: http://bavarian-nordic.com
Salesforce & Omnichannel Data Analytics Lead (m/f/d)
Are you ready to take on a challenge where your expertise in data analytics, omnichannel performance, CRM, and digital campaigns can make a real impact?
Great!
We are looking for a Salesforce & Omnichannel Data Analytics Lead (m/f/d) to join our commercial team and help turn data into actionable insights.
This position offers a fully remote setup for candidates located in the UK.
Your responsibilities include:
- Integrate, validate and analyze data from CRM, digital platforms and other sources to create a unified and actionable view of customer activities
- Define, standardize and monitor KPIs across CRM and digital platforms to ensure transparency, alignment and action
- Develop, automate and maintain omnichannel and sales force effectiveness dashboards, and deliver campaign and engagement performance metrics across brands and geographies to assess performance and identify improvement areas
- Conduct ad-hoc deep dives and root cause analyses to support tactical decision-making and strategic planning across markets and products
- Ensure data quality, consistency and structure across internal and external sources
- Act as the senior point of contact for all analytics topics related to field force, digital and omnichannel performance
About you - your qualifications
- Master’s degree in Data Science, Business Analytics or a related field
- Proven experience in omnichannel engagement analytics, digital campaigns, CRM metrics, field force performance and social media data analysis
- Experience in the pharmaceutical, biotech or medical device industry is an advantage
- Proficiency in reporting and visualization tools such as Power BI and working knowledge of Python for data analysis, automation and advanced analytics
- Advanced knowledge of CRM systems such as Veeva and Salesforce as well as marketing platforms (Marketing Cloud) and Google...
URL: http://bavarian-nordic.com
Salesforce & Omnichannel Data Analytics Lead (m/f/d)
Are you ready to take on a challenge where your expertise in data analytics, omnichannel performance, CRM, and digital campaigns can make a real impact?
Great!
We are looking for a Salesforce & Omnichannel Data Analytics Lead (m/f/d) to join our commercial team and help turn data into actionable insights.
This position offers a fully remote setup for candidates located in the UK.
Your responsibilities include:
- Integrate, validate and analyze data from CRM, digital platforms and other sources to create a unified and actionable view of customer activities
- Define, standardize and monitor KPIs across CRM and digital platforms to ensure transparency, alignment and action
- Develop, automate and maintain omnichannel and sales force effectiveness dashboards, and deliver campaign and engagement performance metrics across brands and geographies to assess performance and identify improvement areas
- Conduct ad-hoc deep dives and root cause analyses to support tactical decision-making and strategic planning across markets and products
- Ensure data quality, consistency and structure across internal and external sources
- Act as the senior point of contact for all analytics topics related to field force, digital and omnichannel performance
About you - your qualifications
- Master’s degree in Data Science, Business Analytics or a related field
- Proven experience in omnichannel engagement analytics, digital campaigns, CRM metrics, field force performance and social media data analysis
- Experience in the pharmaceutical, biotech or medical device industry is an advantage
- Proficiency in reporting and visualization tools such as Power BI and working knowledge of Python for data analysis, automation and advanced analytics
- Advanced knowledge of CRM systems such as Veeva and Salesforce as well as marketing platforms (Marketing Cloud) and Google...