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Customer Success Manager Enterprise

PointClickCare
📍 Mississauga, Ontario, Canada 💰 🕑 Americas timezone
Full-time Senior Marketing SpeechExecContent WritingSys AdminMedical

Job Description

Reporting to the Sr. Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required. Key Responsibilities Owns and delivers joint customer success plan, to help build, grow, a