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Sales Development Representative - CRM, Conversational AI & Messaging Automation

division50
📍 Anywhere in the World 💰 🕑 Any timezone
Full-time Mid-level Engineering Customer Support

Job Description

Headquarters: Egypt

URL: http://division50.com

Description
Target markets: UAE and Saudi Arabia
Languages: Fluent English and Arabic

Division50 is hiring a full-time SDR for a client offering a customer communication and conversational AI platform. The platform brings channels such as WhatsApp, Instagram, and Facebook Messenger into one shared inbox, helping businesses manage customer conversations, organize contacts, automate follow-ups, and deploy AI agents.

You will identify businesses with customer communication and sales challenges, qualify their needs, and book discovery meetings or product demonstrations for the client’s sales team.

Responsibilities

- Research businesses in the UAE and Saudi Arabia that generate leads or serve customers through messaging channels.

- Identify decision-makers across sales, marketing, customer service, operations, and business ownership.

- Generate opportunities through cold calling, LinkedIn, and email outreach in English and Arabic.

- Explore challenges such as missed inquiries, slow responses, inconsistent follow-ups, and conversations spread across multiple channels.

- Explain the value of a unified inbox, contact management, messaging campaigns, and AI-assisted customer engagement.

- Qualify prospects based on their communication channels, inquiry volume, team structure, current tools, and buying timeline.

- Book 20 qualified meetings per month and follow up to support attendance.

- Maintain accurate CRM records and share clear discovery notes with the sales team.

Requirements

- Proven B2B SDR or outbound sales experience, preferably selling CRM, SaaS, marketing automation, WhatsApp Business solutions, or customer engagement platforms.

- Fluent spoken and written English and Arabic.

- Experience prospecting into the UAE or Saudi market.

- Understanding of messaging-based sales, lead management, customer service workflows, and automation.

- Ability to connect software features to sales and customer...