Work Hard EverywhereJob Description
Headquarters: EMEA Remote
About Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Rosie, Events Team Manager here at Customer.io , and I am looking for an Events Marketing Manager to own our in-person events across EMEA. You'll lead live field events, hosted customer and prospect experiences, and sponsored conferences across the region, and run our monthly EMEA webinar. You'll partner closely with Demand Gen, Content, Design, Partnerships, and EMEA Sales to create events that feel polished, thoughtful, and unmistakably "us" - tailored to EMEA markets rather than a copy-paste of NA programming. You'll ramp alongside our Events Manager, who currently supports the region, and take full ownership of EMEA within your first 90 days.
This role includes 15%+ travel for EMEA field events, conferences, and onsite support.
What we value
- Human-centered experiences. You create events that feel thoughtful, relevant, and genuinely useful - built for EMEA audiences.
- Collaborative energy. You work smoothly across teams and time zones, and make alignment feel easy.
- Insight-driven decisions. You let data guide you while keeping the attendee experience at the center.
- Action with intention. You move quickly, adapt gracefully, and learn from every event.
- Operational clarity. You bring structure, calm, and consistency to fast-moving, cross-market work.
What you’ll do
Event planning & coordination
- Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region
- Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics...
About Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Rosie, Events Team Manager here at Customer.io , and I am looking for an Events Marketing Manager to own our in-person events across EMEA. You'll lead live field events, hosted customer and prospect experiences, and sponsored conferences across the region, and run our monthly EMEA webinar. You'll partner closely with Demand Gen, Content, Design, Partnerships, and EMEA Sales to create events that feel polished, thoughtful, and unmistakably "us" - tailored to EMEA markets rather than a copy-paste of NA programming. You'll ramp alongside our Events Manager, who currently supports the region, and take full ownership of EMEA within your first 90 days.
This role includes 15%+ travel for EMEA field events, conferences, and onsite support.
What we value
- Human-centered experiences. You create events that feel thoughtful, relevant, and genuinely useful - built for EMEA audiences.
- Collaborative energy. You work smoothly across teams and time zones, and make alignment feel easy.
- Insight-driven decisions. You let data guide you while keeping the attendee experience at the center.
- Action with intention. You move quickly, adapt gracefully, and learn from every event.
- Operational clarity. You bring structure, calm, and consistency to fast-moving, cross-market work.
What you’ll do
Event planning & coordination
- Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region
- Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics...