Work Hard Everywhere logo Work Hard Everywhere

Head of Operations - Shopify App Portfolio

GeoPro Labs Inc
📍 Anywhere in the World 💰 🕑 Any timezone
Contract Senior Product Product

Job Description

Headquarters: Victoria, British Columbia, Canada

URL: https://geoproapp.com

The opportunity

I'm looking for an experienced operator to take ownership of a portfolio of three established Shopify apps with a combined ARR of approximately $1.87M.

The portfolio includes:

- Geo:Pro: Geolocation-based storefront personalization

- TrackiPal: PayPal tracking automation for Shopify merchants

- Easy Lockdown: Content and storefront access control

Together, these are profitable, well-established products with engaged customer bases. They're not hypergrowth startups, but well-run businesses with clear opportunities to improve the product experience, strengthen operations and continue growing over time.

As the portfolio has grown, it's reached the point where I need an experienced operator to lead the day-to-day, keep the business running smoothly and turn strategy into execution.

The role is fully remote, async-friendly and suited to someone who enjoys ownership, autonomy and building well-run businesses.

What you'd own

- Team coordination and delivery: Run the day-to-day by coordinating the developer and tester through the full delivery cycle - from spec → build → ship → measure - keeping everyone aligned across time zones and hiring additional contractors as needed.

- Roadmap and prioritization: We'll set the roadmap together. I'll be closely involved at first, and over time this becomes increasingly your call. Turn Amplitude data, review themes and support signals into a prioritized backlog in Linear, and write clear tickets for the developer.

- Metrics and experimentation: Own the analytics story. Understand what moved, what didn't and what to try next. Design experiments and report on impact.

- Quality and documentation: Continually raise the bar on user experience through better documentation, smoother onboarding, fewer rough edges.

- Platform stewardship: Stay ahead of Shopify API changes, manage App Store compliance reviews and lead our annual Built for...