Work Hard EverywhereJob Description
Harvey Nash USA has been engaged to find a talented HR Operations Specialist for a leading healthcare organization committed to delivering exceptional employee experiences through operational excellence.
Job Title: HR Operations Specialist
Location: Remote (California Residents Only)
Duration: 6-Month Contract
About the Role
We are seeking a detail-oriented and customer-focused HR Operations Specialist to join a dynamic HR team. This role is responsible for supporting a wide range of HR operations and employee inquiries while ensuring timely, accurate, and high-quality service delivery. The ideal candidate is resourceful, takes ownership of their work, communicates effectively, and thrives in a fast-paced environment.
Day-to-Day Responsibilities
- Review HRIS transactional process requests daily and weekly, approving or rejecting transactions based on established HR policies and procedures.
- Understand core HR policies and processes to ensure accurate, timely, and compliant transaction processing.
- Escalate complex transactional issues and policy-related questions to HR leadership when appropriate.
- Manage employee HR cases, calls, and chats involving benefits, compensation, wellness programs, leave of absence, payroll, performance management, and other HR-related inquiries.
- Collaborate with cross-functional HR teams including Benefits, Payroll, HR Technology, Compensation, Talent Acquisition, Employee Relations, Retirement, Eligibility, and Corporate Real Estate to resolve employee issues.
- Deliver exceptional customer service by managing cases with accuracy, attention to detail, and professionalism while enhancing the employee experience.
- Identify trends in employee inquiries and partner with leadership on process improvements or escalations.
- Serve as a trusted HR resource while ensuring compliance with organizational policies and service standards.
Must-Have Skills
- Resourceful and self-sufficient with the ability to work independently...
Job Title: HR Operations Specialist
Location: Remote (California Residents Only)
Duration: 6-Month Contract
About the Role
We are seeking a detail-oriented and customer-focused HR Operations Specialist to join a dynamic HR team. This role is responsible for supporting a wide range of HR operations and employee inquiries while ensuring timely, accurate, and high-quality service delivery. The ideal candidate is resourceful, takes ownership of their work, communicates effectively, and thrives in a fast-paced environment.
Day-to-Day Responsibilities
- Review HRIS transactional process requests daily and weekly, approving or rejecting transactions based on established HR policies and procedures.
- Understand core HR policies and processes to ensure accurate, timely, and compliant transaction processing.
- Escalate complex transactional issues and policy-related questions to HR leadership when appropriate.
- Manage employee HR cases, calls, and chats involving benefits, compensation, wellness programs, leave of absence, payroll, performance management, and other HR-related inquiries.
- Collaborate with cross-functional HR teams including Benefits, Payroll, HR Technology, Compensation, Talent Acquisition, Employee Relations, Retirement, Eligibility, and Corporate Real Estate to resolve employee issues.
- Deliver exceptional customer service by managing cases with accuracy, attention to detail, and professionalism while enhancing the employee experience.
- Identify trends in employee inquiries and partner with leadership on process improvements or escalations.
- Serve as a trusted HR resource while ensuring compliance with organizational policies and service standards.
Must-Have Skills
- Resourceful and self-sufficient with the ability to work independently...