Work Hard EverywhereJob Description
Headquarters: Remote Canada | East Coast Canada
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
The Associate Instructor is a junior instructional role within BeyondTrust University, designed to develop foundational skills in technical training delivery and course support. Working closely with senior Instructors and the broader Education team, the Associate Instructor learns the tools, platforms, and product knowledge needed to contribute effectively to training delivery while building proficiency in learner engagement and curriculum support. This role is designed to develop individuals toward the instructor role and, longer term, into Senior Instructor positions based on capability growth and performance.
What You’ll Do
Training Delivery Support
- Shadow and co-teach courses with more experienced Instructors, progressively taking on greater delivery responsibility as proficiency develops.
- Support the delivery of training to customers, partners, and employees under the guidance of Senior Instructors.
Learner Engagement & Feedback
- Assist in assessing individual and group training needs for assigned courses.
- Gather and consolidate post-session feedback to support continuous improvement of training content and delivery.
- Build working relationships with learners and stakeholders by providing reliable, professional support.
Learning & Development
- Actively build knowledge of BeyondTrust software product lines and underlying technical concepts.
- Proactively use other knowledge channels such as KB articles, Teams chats, and technical documentation.
- Learn and apply team...
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
The Associate Instructor is a junior instructional role within BeyondTrust University, designed to develop foundational skills in technical training delivery and course support. Working closely with senior Instructors and the broader Education team, the Associate Instructor learns the tools, platforms, and product knowledge needed to contribute effectively to training delivery while building proficiency in learner engagement and curriculum support. This role is designed to develop individuals toward the instructor role and, longer term, into Senior Instructor positions based on capability growth and performance.
What You’ll Do
Training Delivery Support
- Shadow and co-teach courses with more experienced Instructors, progressively taking on greater delivery responsibility as proficiency develops.
- Support the delivery of training to customers, partners, and employees under the guidance of Senior Instructors.
Learner Engagement & Feedback
- Assist in assessing individual and group training needs for assigned courses.
- Gather and consolidate post-session feedback to support continuous improvement of training content and delivery.
- Build working relationships with learners and stakeholders by providing reliable, professional support.
Learning & Development
- Actively build knowledge of BeyondTrust software product lines and underlying technical concepts.
- Proactively use other knowledge channels such as KB articles, Teams chats, and technical documentation.
- Learn and apply team...