General Merchandise Department Manager

Position Summary... The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized, and ready for business. This role leads and supports associates in completing handheld tasks, maintaining merchandise standards, and assisting customers with their shopping needs. By actively planning and prioritizing work based on workload and customer traffic, the Department Manager drives strong execution, teamwork, and results—while ensuring a safe, clean, and high energy store environment.

What You'll Do...

WHAT YOU'LL DO

Deliver An Excellent Customer Experience

Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving concerns or referring them as appropriate.

Execute Daily Merchandising and Availability Tasks

Delegates, supports, and follows up on the completion of Customer Availability Process tasks, including section work, capping bins, and stocking picks.

Price Changes, Features, and Modular Execution

Delegates, supports, and follows up on the completion of price changes, feature sets, and modulars within assigned areas to maintain merchandise accuracy and presentation standards.

Sales Floor Coverage and Recovery

Assigns associates to support coverage as needed across the sales floor and provides support with recovery and zoning activities to keep the store customer-ready.

Associate Scheduling and Break Coverage

Ensures associate breaks are taken in accordance with coverage requirements to support smooth operations.

Associate Training and Coaching

Provides training, coaching, and ongoing feedback to associates to support performance, development, and engagement.

Safety, Cleanliness, and Compliance

Maintains a safe, clean, and hazard-free work environment by following Company policies and...