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Associate - ERP Operations (SAP Business One)

Harney & Sons Fine Teas
📍 Anywhere in the World 💰 🕑 Any timezone
Full-time Junior Operations All Other Remote

Job Description

Headquarters: Millerton, NY

URL: https://www.harney.com

About the role

Harney & Sons has been making and selling fine tea from Millerton, New York for over four decades. We are family-owned, we are growing, and we run our business through a single ERP system: tea production and blending, direct-store-delivery truck distribution, a Shopify storefront, and wholesale accounts across the country and overseas.

This role sits at the center of that. You will work inside SAP Business One to build the processes, reports, and tools the business runs on, and you will learn how tea gets blended, packed, loaded onto a truck, and delivered.

A meaningful share of the work is hands-on building. Our systems have to talk to each other - the ERP, the storefront, the shipping and distribution side - and the automations that connect them need someone who can write the queries and scripts behind them and prove they actually work.

You will report directly to the Director of ERP and Manufacturing Operations. The team is small, so your work is visible and you will see the results of what you build.

What you will do

- Develop and maintain processes in SAP Business One to support and streamline business operations..

- Build, test, and maintain automated workflows and integrations that move data between SAP Business One and the other systems in the tech stack, including writing the SQL and scripts they depend on.

- Continually validate results of queries, workflows, dashboards, and other automations to ensure that business decisions are being made with accurate information.

- Analyze operational data to surface trends and track down anomalies, then explain what you found.

- Spot gaps and friction in operations and proactively develop tech-driven solutions to streamline processes.

- Create reports and dashboards for increased business insights, while tracking adoption and end-user usage.

- Train end users, write the documentation, and measure adoption rates.

- Learn the Harney &...